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Webinar – A Roadmap for Change: The Future Business Model
May 13 @ 3:00 pm - 4:00 pm
Join Forums International & Sovran as we set out a Roadmap for Change: reducing operating cost across all business functions – The Future Business Model.
Covid-19 has brought a number of unexpected challenges for businesses from remote working, cashflow forecasting and the mental health and wellbeing of teams. Whilst businesses have been challenged to change and adapt at pace, the time is right to start to plan for the future success of businesses to ensure lessons can be learned and businesses have the right foundations in place to navigate the future for all Departments:
Credit & Finance
IT & Infrastructure
Sales & Marketing
This webinar will show you how to plan for future developments in AI, technology, customer services and more. Business can be challenging enough in normal trading environments, however with the current Coronavirus situation making sure keep the orders keep flowing, maintaining healthy cash flow and profit line can be even more difficult together with knowing who to turn to help achieve those desired results.
Forums International is passionate about developing skills and best-practice across all levels of the credit industry.
Sovran has flipped the traditional approach to customer experience, customer support, and optimizing cost on its head by placing human customer experience at the centre of the solution to create a uniquely conversational Voice Powered Automation (VPA).
Join us for a very exciting webinar. Takeaways on the day will be real case studies, participate in LIVE demonstrations & Q&A