Loading Events
  • This event has passed.

Upcoming Meeting Agenda Highlights

If you are unable to attend the meeting in person, please join the meeting as a virtual attendee from your desk. For more details please contact us

Theme: Managing Risk

10.00.              Welcome & Introductions

Martyn Brooke, Consultant Partner

10.15.              Risk Session

  • Introduction and current views
  • Update on the UK Economy and now Brexit is done

Steve Barry, Experian & Mike Millns Acumen

11.15.           Break

11.45.           Order to Cash – Mapping Risk

Building on the last meeting workshop output

Workshop & Discussions

Session Leader: Martyn Brooke.

12.30.           Lunch

13.15.           Interactive Workshop – Managing Risk

  • Sharing processes
  • Discussing the “pain points”

15.00.           Close

Download Agenda


What our members say

“I am a member of a number of the forums which Laurie and Lynn run and I really enjoy the chance to get together with like minded individuals who all have similar challenges and situations which they have to deal with day to day. It is good to be able to benchmark yourself against a similar peer group and pick up good ideas to take back to the office.” – Jackie Griffiths, Credit Manager, Neopost

For more information and an information pack Email bpf@forumsinternational.co.uk

Meeting Format


There are 3 meetings a year for the Best Practice Forum, each of one-day duration.

Meeting Format

Meetings run from approximately 10.00am to 3.00pm. Refreshments and lunch are provided.

Challenging & Instructive Agendas

The Forum members have significant input into meeting agendas, to ensure that sessions are relevant and cover key areas of common interest.

Interactive Delivery

Sessions take the form of workshops and discussions rather than lecture-style presentations wherever possible. We source and invite knowledgeable subject experts in order to ensure that content is of the highest standard.

Current Member Sample

  • Office Depot
  • Office Team
  • Evo Group
  • Ryman
  • Neopost
  • Lyreco
  • Office 2 Office


Membership Information

Membership Criteria

Membership is open to finance & credit professionals from national and large regional office supplies resellers.


Prospective members are invited to attend their first meeting free of charge and without obligation, to assess the benefits of membership for themselves. Thereafter the annual membership fee is £660 and covers all administration and meeting costs.

Members are responsible for their own accommodation and travel costs.

Membership is not just about meetings

We encourage members to draw on the network of peers provided by the Forum between meetings.

There is an established electronic communications channel for  members to ask questions and stay in touch with each other, and an electronic system for the exchange of fraud attempt and attack information.

All members contact details are available on the restricted-access area of the forum website, from which copies of all meeting presentation slides and workshop outputs are also available to download.


Best Practice Forum (BPF)


The Best Practice Forum (BSF) has been developed by FI Ltd and our partners Experian to benefit senior finance, credit & risk professionals within the office supplies re-seller sector. The Best Practice Forum is a peer group with common interests, which equips members with the practical tools they need to meet the challenges of their business environment and add value to their roles in credit management.

The BPF provides an environment for members to:

  • share experiences and processes and draw on each others’ knowledge
  • develop and enhance best and new practice in credit and risk management
  • improve skill levels
  • exchange information about instances of customer default and attempted fraud
  • provide access to a network of like-minded professionals and relevant industry experts.