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Upcoming Meeting Agenda Highlights

10.00.              Welcome & Introductions

The New Year’s Landscape

Sector update

How do the members see the coming year and the

effect / impact of Brexit and the EU on their businesses

Steve Hamstead, Branch Director, Acumen

Roles & Responsibilities

  • What are they today for you and your teams
  • Will they need to change to address your business, country, market, IT impacts etc?


Learning from 2018

  • What were your achievements/progress that you are most proud of?
  • What were the failures and why?
  • What were the learnings from 2018 that you can use in 2019?
  • Are there any areas that will impact your improvement in 2019?

Introduced by Adrian Bott, Credit Manager, Lyreco UK

Guest Speaker

A credit manager from a different industry sector

Martyn Brooke, Previously Credit Manager from Rockwell Automation

15.00.           Close

PLEASE NOTE: Virtual attendance is available for this meeting

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What our members say

“I am a member of a number of the forums which Laurie and Lynn run and I really enjoy the chance to get together with like minded individuals who all have similar challenges and situations which they have to deal with day to day. It is good to be able to benchmark yourself against a similar peer group and pick up good ideas to take back to the office.” – Jackie Griffiths, Credit Manager, Neopost

For more information and an information pack Email bsf@forumsinternational.co.uk

Meeting Format


There are 3 meetings a year for the Business & Office Supplies Credit Forum, each of one-day duration. The 2016 meeting dates are:

Meeting Format

Meetings run from approximately 9.30am to 3.30pm. Refreshments and lunch are provided.

Challenging & Instructive Agendas

The Forum members have significant input into meeting agendas, to ensure that sessions are relevant and cover key areas of common interest.

Interactive Delivery

Sessions take the form of workshops and discussions rather than lecture-style presentations wherever possible. We source and invite knowledgeable subject experts in order to ensure that content is of the highest standard.

Current Member Sample

  • Office Depot
  • Office Team
  • Evo Group
  • Ryman
  • Neopost
  • Lyreco
  • Office 2 Office


Membership Information

Membership Criteria

Membership is open to finance & credit professionals from national and large regional office supplies resellers.


Prospective members are invited to attend their first meeting free of charge and without obligation, to assess the benefits of membership for themselves. Thereafter the annual membership fee is £660 and covers all administration and meeting costs.

Members are responsible for their own accommodation and travel costs.

Membership is not just about meetings

We encourage members to draw on the network of peers provided by the Forum between meetings.

There is an established electronic communications channel for  members to ask questions and stay in touch with each other, and an electronic system for the exchange of fraud attempt and attack information.

All members contact details are available on the restricted-access area of the forum website, from which copies of all meeting presentation slides and workshop outputs are also available to download.


Business & Office Supplies Credit Forum (BSF)


The Business & Office Supplies Credit Forum (BSF) has been developed by FI Ltd and our partners Experian to benefit senior finance, credit & risk professionals within the office supplies re-seller sector. The Business & Office Supplies Credit Forum is a peer group with common interests, which equips members with the practical tools they need to meet the challenges of their business environment and add value to their roles in credit management.

The BSF provides an environment for members to:

  • share experiences and processes and draw on each others’ knowledge
  • develop and enhance best and new practice in credit and risk management
  • improve skill levels
  • exchange information about instances of customer default and attempted fraud
  • provide access to a network of like-minded professionals and relevant industry experts.