SAP 2020-10-06T09:50:37+00:00

SAP Forum Flyer – View

SAP AR User Group


The SAP User Group was developed in 1998 as an independent, cross-industry user group to support users working in credit and finance. The focus is to maximise members’ use and  understanding of the SAP system and its modules.

The objectives of the SAP User Group are to:

  • Provide a ‘self-help’ members network to enhance their knowledge and skills;
  • Share experiences and problems with the aim of finding effective solutions;
  • Assist members to improve the efficiency of their SAP use; and
  • Make members aware of the add-ons and services available from third-party suppliers.

It’s different because…

The SAP User Group is not an ad-hoc event with business development aims. But a genuine and lasting community of peers with common interests and goals.

How the forum operates


There are 4 SAP User Group meetings a year.

Meetings start at 10.00 and run through to 14.30, breaks, refreshments & lunch are provided.

Meetings are held at various venues in the UK. We aim to hold meetings at members’ premises where possible as this provides the best access to a live SAP system.

Challenging & instructive agendas

The SAP user Group members provide significant input into meeting agendas, to ensure that sessions are relevant and cover key areas of common interest.

Interactive delivery

Most sessions are workshop-based, or large and small group discussions.

We also source and invite subject matter experts to attend to present on specific subjects of interest.

It’s different because… 

You will never be openly sold to at meetings.

What to expect

Recent agendas have included the following topics:

Plotting O2C and P2P Cycles

Plotting the Order 2 Cash cycle, then use this to drill down into the SAP processes and transactions and look at the associated challenges and solutions. This was an ongoing project over several meetings.

Automated Cash Allocation

A joint case study by a Group member and their supplier, looking at the process of choosing a software supplier, its features, how it worked in practice and the difficulties encountered.

Processes and Process Improvements

This is a regular feature of all meetings – an open discussion session for members to share specific challenges they have. Members are invited to submit details in advance to enable the rest of the Group to consider these.

AR & AP – What Can We Learn From Each Other?

A workshop for the two streams to consider and exchange their experiences with each other, with the objective of understanding each other’s viewpoints and finding workable resolutions.

It’s different because…

The agenda sessions are drawn directly from suggestions made by members, and are not dictated by either FI Ltd or the corporate partners.

Membership Information

Membership Criteria

Membership is open to AR professionals from any company considering, implementing or using SAP systems. Membership is subject to acceptance of our membership terms & conditions.

Who should attend our Forums

Our Forums are for practicing credit professionals of all levels. Today there are a multitude of job titles, so the Forums are for you.

The only exception is that we do not allow suppliers to attend unless they are pre-contracted corporate partners or speakers. Our promise to you is: You will never be directly sold to when you attend a Forum meeting.

Remember. Attending a Forums International Forum for the first time is free. We encourage you to come along and gauge the benefits for yourself before making a commitment to join.

Our memberships are company memberships and two people can attend each meeting.


Prospective members are invited to attend their first meeting free of charge and without obligation, to assess the benefits of membership for themselves. Thereafter the annual membership fee is £660.

Members are responsible for their own travel and accommodation costs.

Membership is not just about meetings

We encourage members to draw on the network of peers provided by the SAP User Group Forum between meetings. There is an established electronic communications channel for  members to ask questions and stay in touch with each other.

The website has a secure members area, from where copies of all meeting output can also be downloaded. Also, via the knowledge hub, members can ask each other questions and share experiences.

A LinkedIn Group has been established, membership of which is strictly limited to forum members and genuine prospective members.

It’s different because…

The membership is a genuine peer group  – the forum is only open to invited companies

What the members say

Excellent meeting, by far the best I have been to and the presentations were excellent.  Took a lot away from it!

Garry Worton, Credit & R Manager, Computers Unlimited

 A great interactive session with some quick wins on some of the user knowledge shared.

Janet Chapman, Sales to Cash Manager, Canal River Trust

I am a member of a number of the forums which Laurie and Lynn run and I really enjoy the chance to get together with like minded individuals who all have similar challenges and situations which they have to deal with day to day. It is good to be able to benchmark yourself against a similar peer group and pick up good ideas to take back to the office. The forums are always a good mix of workshops and interactive participation alongside presenters who are always good and sometimes exceptional. I always come away with something new to think about or to try. It is well worth taking time out of a busy working week to participate.

John Braganza, Director, Order To Cash, O2C GPO, Finance Services, GSK

I have been a member of several forums that have been run by Laurie and Lynn for about sixteen years. At Hachette we are members of no less than four forums –  SAP User, CPF, ECF and SMF. We very much see the forums as the arena in which many advantages can be gained. Principally learning about changes and updates to specialist areas such as trade risk, compliance, fraud, legal changes etc. Also the networking is an important part of the membership and something that I have always seen as an important advantage. The other major gain is the opportunity to get more junior staff involved at meetings and to use the forums as part of their development.

Jon Swan FCICM, FACP  Head of Credit Services, Hachette UK Ltd

Member Feedback

‘This was my first time and I really enjoyed it, understanding other companies frustration with SAP and be able to pass on each other’s knowledge of hoe to resolve things.’

‘My 2 team members who attended, returned full of praise for the SAP user forum and were amazed at the collective level of knowledge in the room. Both felt they learned from the day and were able to contribute, especially to those who had yet to go live.’

‘Laurie, thanks for organising a superb event, very useful indeed.’

Who We Are

The SAP User Group is operated by Forums International Ltd, a leading provider of credit and industry forums and focus groups. Our Forums Team has over 20 years’ experience of delivering forums and events and have established an enviable reputation throughout the credit profession. FI Ltd currently operate forums across and within a variety of industries.

Director Laurie Beagle has played a significant role in building the credit community across Europe, and is regularly invited to contribute articles to industry publications, particularly on international matters. In April 2012 Laurie was recognised for his commitment to the credit industry with the CICM’s Meritorious Service Award. He was elected to the Advisory Council in 2010 and the Executive Board in 2012 becoming chair in 2016. He is now CICM Vice President. Laurie ia also an Associate of the Association of Fraud Examiners.

Director  Lynn Christon has been organising and co-ordinating industry & credit forums for the last 20 years. She has specialist skills in event organisation and delivery, communication and member relations.

It’s different because…

Our priority is to correctly interpret members’ objectives and deliver high-quality, valuable forums which offer real benefit.  We believe that we demonstrate our credibility best by doing just that.

Forum Corporate Partners

SAP User Group 3


Netsend has a long history in providing electronic document distribution and the automation of manual processes. Starting life in 1994 as a fax broadcast service, Netsend embraced the opportunities provided by the Internet to pioneer new technologies and distribution channels.

Netsend is now trusted by thousands of businesses globally, operating in over 52 countries, in multiple languages.

More than just secure and streamlined document distribution, Netsend has evolved to provide a range of highly valued tools and services. Businesses rely on the Netsend portal to provide audit-trail, performance analytics and direct management of invoicing exceptions.

In a fast-evolving and competitive market, we help our clients stay one step ahead.

It’s different because…

The Forum corporate partners have been carefully chosen for the knowledge benefits they can offer to members and are not permitted to use meetings as sales opportunities. Other suppliers are not able to attend.


Delphinus tmc work with individuals from business, sport and entertainment – who are under pressure to deliver results –whatever that means to them – and we give them the tools, confidence and support structure to achieve.

The management role is more complicated and with more pressures than it has ever been.Gone are the days when management was about running a business – it is now all about running a company – with all the “people challenges” board pressures and everything else that involves.

Tie that into increasingly competitive, challenging and uncertain markets and it is no wonder that people battle to deliver at the level they KNOW and have proved they can.

Delphinus tmc help people to be the best version of themselves.

The PIKON International Consulting Group is comprised of PIKON Deutschland AG, PIKON Benelux NV and PIKON UK Ltd. For more than 20 years, they have provided their customers with consultancy services in the overlapping areas of Communication, Business and Information Technology. They share common values of trust, responsibility, autonomy, honesty, focus, dedication and quality. They follow a joint strategy and are constantly striving for growth.

Their success is based on a long-term perspective. This applies to their customers, who they want to inspire over and over again; and to their employees, to whom they offer a long-term professional outlook.

Pikon, provide consulting in the areas of Management Consulting, Enterprise Resource Planning (ERP), Business Intelligence (BI) and Custom Development.

The core of their strategy is the 3-point approach – people, business management and Information Technology. There are significant inter-dependencies between these dimensions, and these have never been clearer than in the age of digital transformation.

PIKON UK Limited

Regus House, Herald Way

Pegasus Business Park, Castle Donington

DE74 2TZ

Tel.:   +44 (0)1332 63 8070

Upcoming Meetings

SAP User Group

January 8 @ 10:30 am - 2:30 pm

SAP User Group

April 8 @ 10:00 am - 1:00 pm

SAP User Group

July 8 @ 10:00 am - 1:00 pm

SAP User Group

October 7 @ 9:30 am - 1:00 pm


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