ITRF 2020-05-13T11:24:38+00:00
International Telecoms Risk Forum (ITRF)
Forums International

ITRF Forum Flyer – View

The International Telecoms Risk Forum (ITRF)


The International Telecoms Risk Forum (ITRF) is the premier Risk Forum for the global telecommunications industry.

The objectives of the forum are to:

  • Share customer experiences and draw on each others’ knowledge
  • Develop and enhance best and new practice in credit and risk management
  • Improve skill levels
  • Provide access to a network of like-minded professionals and relevant industry experts.

It’s different because…

The International Telecoms Risk Forum is not an ad-hoc event with business development aims. But a genuine and lasting community of peers with common interests and goals.

How the forum operates


There are 4 International Telecoms Risk Forum meetings a year, each of two-day duration. Refreshments & lunch are provided. There is an optional group dinner on the evening of Day One.


Two International Telecoms Risk Forum meetings a year are held in the UK and two are held in Europe. The Forums Administrator assists with hotel bookings/ transfer arrangements if required.

Data Exchange Session

The International Telecoms Risk Forum meetings include a formal data exchange session to enable members to discuss their customer  accounts. The session is run strictly in accordance with all legal requirements, including but not limited to relevant data protection and competition law.

Challenging & instructive agendas

The International Telecoms Risk Forum members have significant input into other sessions on the meeting agendas, to ensure that they are relevant and cover key areas of common interest. We source and invite knowledgeable subject experts in order to ensure that content is of the highest standard.

It’s different because…

Holding meetings at members’ premises is a way of demonstrating the trust that the International Telecoms Risk Forum members have, which is truly beneficial.

What to expect

In addition to the data exchange sessions, recent agendas have included the following topics:

Trading with companies in tricky locations

How to get paid from foreign states which are subject to relevant sanctions

Optimisation v Automation

Credit Managers from global blue-chip companies debate the pros and cons of automated procedures in risk & credit.

Middle East & Africa – Tapping Into a Emerging Market

A interactive session on the telecoms market in MENA – the players, the risks, the rewards.

Europe in Crisis

An update on the current picture, thoughts and views on the future and how this will effect trading in the telecoms industry.

Fraud Experiences & Prevention Techniques

A workshop sharing members’ experiences of successfully perpetrated frauds and how they could have been avoided.


What metrics add value for you? Exchanging ideas about which measurements are beneficial.

It’s different because…

The agenda sessions are drawn directly from suggestions made by members, and are not dictated by either FI Ltd or the corporate partners.

Membership information

Membership Criteria

The International Telecoms Risk Forum membership is open to senior credit & risk professionals from international Tier One carriers and associated companies providing Voice, Data and Enterprise. The ITRF was formed in 2001 and to date has concentrated primarily on Wholesale Voice. Now the ITRF has changed to keep pace with the expanding industry and what our member companies are delivering. To voice we have added the following business segments:

Business and Enterprise





Internet of Things

Machine to Machine






All membership applications are reviewed by the steering committee in accordance with the forum membership criteria. Membership is subject to acceptance of the forum constitution and terms and conditions of membership.

Who should attend our Forums

Our Forums are for practicing credit professionals of all levels. Today there are a multitude of job titles, so the Forums are for you.

The only exception is that we do not allow suppliers to attend unless they are pre-contracted corporate partners or speakers. Our promise to you is: You will never be directly sold to when you attend a Forum meeting.

Remember. Attending a Forums International Forum for the first time is free. We encourage you to come along and gauge the benefits for yourself before making a commitment to join.

Our memberships are company memberships and two people can attend each meeting.

Current Membership Sample

  • BICS
  • BT
  • BTS
  • Colt Technology
  • Deutsche Telekom
  • Ibasis
  • IDT Global
  • Liquid Telecom
  • MGI
  • Orange Telecom
  • Tata Comms
  • Telefonica
  • Telia Company
  • Telia Lituue
  • Telenor
  • Telecom Italia
  • Verizon
  • Vodafone
  • Wavecrest


Members are invited to attend their first meeting free of charge and without obligation, to assess the benefits of membership for themselves. This is subject to them signing an NDA.

There is an annual membership fee of £1450. This covers all administration and meeting costs, as well as membership of the ITRF Telecoms Information Management System (TIMS).

Members are responsible for their own hotel, accommodation and travel costs. Administrative assistance with travel arrangements and  hotel bookings is available.

It’s different because…

The membership is a genuine peer group  – the forum is not open non accredited suppliers.

Virtual Access to the Forum

We understand that due to travel restrictions especially where you are not based in the same country or are a long way from the forum meeting venue it is not always possible to attend. As from 2019 we are offering virtual access to selective members and attendees.

Virtual Access works like a webinar. You will be able to hear the speaker and see the slides. Most importantly we will also be able to hear you so you can take part in the discussions/workshops.

If you have always wanted to attend a forum but have been unable to please join us virtually in 2019.

Membership is not just about meetings

We encourage members to draw on the network of peers provided by the International Telecoms Risk Forum between meetings. There is an established electronic communications channel for members to ask questions and stay in touch with each other.

The website has a secure members area, from where copies of all meeting presentations and workshop outputs can also be downloaded.

It’s different because…

The Forum partners have been carefully selected for the knowledge and services they can offer to the members  and are not permitted to use the meetings as sales opportunities.

What the members say

It was a great meeting and very open/useful comments.’

Mike Burnett, Risk Manager, Group Customer Billing, BT.

‘The International Telecoms Risk Forum (ITRF) is a great opportunity to exchange data and participate in relevant workshops in a professional and friendly environment as well as network and catch up socially with other members from Telecoms companies around the world.

I have been a member for 12 years, in  my opinion this is a key part of Risk management and an invaluable part of my job.

It is been well supported and run by the sponsors including Forums International, who are always keen to listen to the members and follow up on feedback.  Long may it last.’

Christine Knowles, Director of Credit and Risk, WaveCrest

‘Membership of the ITRF has been invaluable for me both as a source of information and also because of the network of relationships with other carriers that it has facilitated. On multiple occasions since I joined the International Telecoms Risk Forum these connections have proved to be important in problem resolution. The workshops which take place during the meetings have also given me valuable insights into various aspects of credit risk control.

I would highly recommend the forum.’

Helen Hanimann, Chief Financial Officer, MGI

Meeting Feedback

‘Very successful meeting. Skype really useful for those who could not attend.’

‘Thank you Lynn as always, a great meeting, and Laurie too of course.’

‘Thank you for the warm family feeling and for a great job.’

‘Thank you very much for the great job.’

Who We Are

The International Telecoms Risk Forum is operated by Forums International Ltd, a leading provider of credit and industry forums and focus groups. Our Forums Team has over 20 years’ experience of delivering forums and events and have established an enviable reputation throughout the credit profession. FI Ltd currently operate forums across and within a variety of industries.

Director Laurie Beagle has played a significant role in building the credit community across Europe, and is regularly invited to contribute articles to industry publications, particularly on international matters. In April 2012 Laurie was recognised for his commitment to the credit industry with the CICM’s Meritorious Service Award. He was elected to the Advisory Council in 2010 and the Executive Board in 2012 becoming chair in 2016. He is now CICM Vice President. Laurie ia also an Associate of the Association of Fraud Examiners.

Director  Lynn Christon has been organising and co-ordinating the International Telecoms Risk Forum for the last 20 years. She has specialist skills in event organisation and delivery, communication and member relations.

It’s different because…

Our priority is to correctly interpret members’ objectives and deliver high-quality, valuable forums which offer real benefit, not to promote our own services. We believe that we demonstrate our credibility best by doing just this.

Forum Corporate Partners

Cedar Rose

Cedar Rose are known and trusted globally by top tier organisations as the business intelligence experts for the MENA region.

With over 20 years of experience researching, compiling and cleaning data on companies and people in the Arabic speaking countries, Cedar Rose now holds the largest, most accurate database of its kind. The company provides Company Registration Reports, Company Credit Reports, all levels of Due Diligence reports and instant Electronic Identity Verification of companies and individuals throughout the Middle East, North Africa and beyond.

Services are delivered via their website (, by API or email in various formats according to their clients’ requirements.

International Telecoms Risk Forum 1

DLA Piper

DLA Piper is a global law firm with 4,200 lawyers located in more than 30 countries throughout the Americas, Asia Pacific, Europe and the Middle East, positioning us to help companies with their legal needs anywhere in the world.


Delphinus tmc work with individuals from business, sport and entertainment – who are under pressure to deliver results –whatever that means to them – and we give them the tools, confidence and support structure to achieve.

The management role is more complicated and with more pressures than it has ever been.Gone are the days when management was about running a business – it is now all about running a company – with all the “people challenges” board pressures and everything else that involves.

Tie that into increasingly competitive, challenging and uncertain markets and it is no wonder that people battle to deliver at the level they KNOW and have proved they can.

Delphinus tmc help people to be the best version of themselves.

Baker Ing International


We are delighted to work with Forums International Limited as their Global Receivables Management partner. Having worked extensively with Laurie, Lynn and the team, we share common goals in our commitment to development of Best Practice within Credit and Collections.  Our companies both share passion for innovation and ensuring our clients, Credit Professionals of all levels, are supported with niche, value add service.


Many Debt Collection Agencies provide recovery assistance across the Globe utilising local language. The industry needed a dedicated network of proven experienced Credit Managers that can bring local Best Practice to the fore, whilst providing a tangible collection service.  Baker Ing International is a working global network of Collectors who are experienced Credit Managers and Credit Directors; they apply their experience to each of our client’s cases guaranteeing the analysis, approach, service and results.


The ‘Team’ is what separates us from any other provider.  Typically, a client to most service providers, the ‘Credit Manager’ is also our ‘Team’.  Success can be proven by our clients reading the CV’s of our Collectors and our service is client and company tailored with individual Service Level Agreements. The delivery is detailed in a proposal after consultation, learning the Order to Cash process, Company Culture and Objectives, Challenges and KPIs.  Our Collection Results are measured and are aligned with our client’s internals Key Performance Indicators and our collaboration helps improve these.  Baker Ing International is a Business Partner who can be trusted to work all client segments and customer tiers because of the guaranteed level of expertise applied; volume/value driven collection workflows detail very differently to high value collections.


As a strategic partner, Baker Ing International will be committed to providing information on Global Collection and Legal Recovery issues. Our International Legal Panel will provide real time legislation and local country law updates. As a Global Receivables Management company, our network of Credit Directors will provide a reference hub of knowledge and experience in all areas of Order to Cash. Our aim is to provoke thought and proactively challenge Collection Processes to ensure they adapt to modern business demands and Technology.

Upcoming Meetings


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