BSF 2019-07-30T14:18:23+00:00

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Business & Office Supplies Credit Forum (BSF)


The Business & Office Supplies Credit Forum (BSF) has been developed by Forums International Ltd and our partners Experian and Acumen to benefit senior, credit & risk finance professionals within the office supplies re-seller sector. The Business & Office Supplies Credit Forum is a peer group with common interests, which equips members with the practical tools they need to meet the challenges of their business environment and add value to their roles in credit management.

The BSF provides an environment for members to:

  • share experiences and processes and draw on each others’ knowledge
  • develop and enhance best and new practice in credit and risk management
  • improve skill levels
  • exchange information about instances of customer default and attempted fraud
  • provide access to a network of like-minded professionals and relevant industry experts.

It’s different because…

This is not an ad-hoc event with business development aims, but a genuine and lasting community of peers with common interests and goals.

How the forum operates


There are 3 meetings a year for the Business & Office Supplies Credit Forum, each of one-day duration.

Meeting Format

Meetings run from approximately 10.00am to 3.00pm. Refreshments and lunch are provided.

Challenging & Instructive Agendas

The Forum members have significant input into meeting agendas, to ensure that sessions are relevant and cover key areas of common interest.

Interactive Delivery

Sessions take the form of workshops and discussions rather than lecture-style presentations wherever possible. We source and invite knowledgeable subject experts in order to ensure that content is of the highest standard.

Current Member Sample

  • Office Depot
  • Office Team
  • Evo Group
  • Ryman
  • Neopost
  • Lyreco
  • Office 2 Office

It’s different because…

Meetings are eligible for the CICM’s CPD Scheme and attract 5 points.

Membership Information

Membership Criteria

Membership is open to credit & finance professionals from national and regional office suppliers.

Who should attend our Forums

Our Forums are for practicing credit professionals of all levels. Today there are a multitude of job titles, so the Forums are for you.

The only exception is that we do not allow suppliers to attend unless they are pre-contracted corporate partners or speakers. Our promise to you is: You will never be directly sold to when you attend a Forum meeting.

Remember. Attending a Forums International Forum for the first time is free. We encourage you to come along and gauge the benefits for yourself before making a commitment to join.

Our memberships are company memberships and two people can attend each meeting.


Prospective members are invited to attend their first meeting free of charge and without obligation, to assess the benefits of membership for themselves. Thereafter the annual membership fee is £660 and covers all administration and meeting costs.

Members are responsible for their own accommodation and travel costs.

Membership is not just about meetings

We encourage members to draw on the network of peers provided by the Forum between meetings.

There is an established electronic communications channel for members to ask questions and stay in touch with each other.

The website has a secure members area, from where copies of all meeting presentation slides and workshop outputs are also available to download. Also, via the knowledge hub, members can ask each other questions and share experiences.

It’s different because…

The membership is a genuine peer group  – the forum is open to invited companies.

Who We Are

The Business & office Supplies Credit Forum is operated by Forums International Ltd, a leading provider of credit and industry forums and focus groups. Our Forums Team has over 20 years experience of delivering forums and events and have established an enviable reputation throughout the credit profession. FI Ltd currently operate forums across and within a variety of industries.

Director Laurie Beagle has played a significant role in building the credit community across Europe, and is regularly invited to contribute articles to industry publications, particularly on international matters. In April 2012 Laurie was recognised for his commitment to the credit industry with the CICM’s Meritorious Service Award. He was elected to the Advisory Council in 2010 and the Executive Board in 2012 becoming chair in 2016. He is now CICM Vice President. Laurie ia also an Associate of the Association of Fraud Examiners.

Director  Lynn Christon has been organising and co-ordinating the Business & Office Supplies Credit Forum for the last 20 years. She has specialist skills in event organisation and delivery, communication and member relations.

It’s different because…

Our priority is to correctly interpret member’s objectives and deliver high-quality, valuable forums which offer real benefit.  We believe that we demonstrate our credibility best by doing just that.

What our members say

Great meeting, really enjoyed Steve’s presentation on BREXIT.  “Ones to Watch” is a really good idea and it can be very beneficial. Card not present, presentation was very interesting.

Liz Lockley, Credit Control Supervisor UK and Ireland

We were one of the founding members of the Business Supplies Credit Forum and were fully supportive of the concept of the forum which was to discuss industry issues and understand and learn from the results of how each member company addresses such challenges thorough procedures, processes or systems development. We have begun a benchmarking exercise where each organisation can, anonymously, see how it ranks against each other in key business metrics. All members are fully committed to attend and share their views and experience in the demanding role of a credit/risk manager. This has ensured my skills and knowledge have been kept up to date and also allows me to compare my results with my peers.  I look forward to all the meetings and have made many new friends and business acquaintances, all ready to accept calls and support me when required.  I cannot recommend it highly enough.

Adrian Bott, Credit Manager, Lyreco

Meeting Feedback

‘Excellent meeting. The guest speaker slot is working really well, it is really interesting to hear from Credit managers from different industries. Very thought provoking.’

BSF Corporate Partners


Acumen is one of the largest independent specialist credit insurance brokers in Europe with over 50 dedicated staff and access to 14 Henderson Group offices.

The credit insurance market remains competitive and Acumen is ideally placed to look after our clients interests as the UK & global economy develops ‘post Brexit’ and the challenges it may bring.   The current Acumen credit insurance office network of Manchester, Leeds, Sheffield, Marlow & London will continue to service all our clients.  Your existing day to day contacts within Reynolds / UK Credit will remain unchanged.

On 1st Sept 2016, we will launch our new website and brand under


BDO is a top ten accounting and advisory network, with offices throughout the UK and member firms across the globe.

Our clients range from individuals and entrepreneurs, to large organisations and complex international businesses. We partner with them, support their aspirations and contribute to their success. In-depth understanding of our clients allows us to deliver focused accounting and advisory solutions, both locally and globally.

Clients have access to bespoke services and solutions, including audit and assurance, business support and outsourcing, payroll and employers’ support, business and personal tax, governance and risk, corporate finance, forensic accounting, wealth management, IT consultancy, and restructuring and insolvency.

Our success stems from our industry focus, which enables us to provide an innovative and personal service to our clients in a range of sectors.


Delphinus tmc work with individuals from business, sport and entertainment – who are under pressure to deliver results –whatever that means to them – and we give them the tools, confidence and support structure to achieve.

The management role is more complicated and with more pressures than it has ever been.Gone are the days when management was about running a business – it is now all about running a company – with all the “people challenges” board pressures and everything else that involves.

Tie that into increasingly competitive, challenging and uncertain markets and it is no wonder that people battle to deliver at the level they KNOW and have proved they can.

Delphinus tmc help people to be the best version of themselves.


MoretonSmith are receivables management specialists, providing a holistic approach to high-performance accounts receivable. For 20 years, MoretonSmith have been dedicated to helping our clients collect more of what they are owed, more efficiently. They have consistently achieved this, via a combination of cutting-edge collections technology and best-in-class international collection services. Whether it’s worldwide collections, or in-house processes, MoretonSmith has the talent, technology, experience and expertise to help.


Rimilia provides award winning Cash Application & Cash Allocation software products that deliver industry leading tangible benefits like no other, but don’t just take their word for it – their customers are not only already enjoying the benefits of process automation, they are winning awards as a result of implementing Rimilia’s solutions too.

Experian Business-to-Business

We help organisations and businesses to grow their businesses and engage with their customers.

We can help them to:

  • lend effectively, manage their customer accounts, manage credit risk and minimise the risk of fraud;
  • better understand and communicate with customers;
  • enhance their customer’s experience with them;
  • better understand their markets and allocate resources.

They benefit from easier and faster access to more information, more accurate results, and more precise decisions.

Upcoming Meetings

Business & Office Supplies Credit Forum (BSF)

November 12 @ 10:00 am - 3:00 pm

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